Returns & Exchanges

At SkinSmart Antimicrobial, we stand behind our medical-grade skin solutions. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the bottles are tightly sealed to prevent leaking during transit.

• 3.
  Ship the Product

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.